Returns & Exchanges at KADA
We want you to love your KADA pieces, but if you are not completely satisfied, we offer free returns and exchanges on all unworn items within 30 days of delivery. Please ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging to ensure they arrive safely.
Drop Off Package
Hand your package to the designated courier or drop it off at any authorized shipping location near you.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing